Comments on: Hosting With GoDaddy? Might Want To Rethink That Decision.

By: Nonny

Nonny — Tue, 07 Feb 2012 22:58:33 +0000

I hate godaddy… Below is from a client, about his Joomla site:
——–

I wish I could provide more insight, but don’t know much about this. My perspective is that the site takes too long to open. Perhaps worth mentioning (or not) but the godaddy customer service person mentioned that getting software to convert php files to html may assist reducing load time. I’m not even sure what that means… I might suggest you speak with a customer support person at godaddy – as they’ve always been knowledgeable and helpful to me.
—————-

This is so ridiculous I don’t know whether to laugh or rant. ~Gosh~ let’s just convert all those pesky CMS-type sites to plain old html! What does Joomla need with php anyway?? We-ell, Joomla and WordPress RUN on php for one thing. Any reputable tech support person would know this.

Godaddy is great at SOUNDING helpful but their advice is sometimes beyond ludicrous. They tell you all kinds of crap in the hope that you’ll just quit bothering them.

By: Gee

Gee — Mon, 23 Jan 2012 02:15:59 +0000

@conwayallday, your defense of Godaddy on an article that’s almost two years old when you can’t share any of your experience with them as host sounds shady to me.

i’m a webmaster whose sites were hacked at GoDaddy THRICE but never had problems after I transferred them all to another host. the sad part about GD customer service is that they put the blame on the users, which sounds just like you.

By: Michael VanDeMar

Michael VanDeMar — Sun, 22 Jan 2012 19:45:41 +0000

@conwayallday – perhaps you should actually read posts thoroughly before commenting. I clean blogs for a living, I am a developer, and these hacks were GoDaddy’s fault.

By: conwayallday

conwayallday — Sun, 22 Jan 2012 18:09:26 +0000

@Ana
I agree that I don’t think that is right what they are doing by changing your settings but at the same time it is very possible they are correct. I recently tested phpBB for use with message boards. It did not take long for there to be a long list of posts/registrations/etc created by robots/spammers and I could see the possibility of this happening as very easy. You should force users to register and complete some form of anti-spam measure like a captcha or else your website would not be readable due to having to filter through spam. I would think that if a host had to go as far as logging into your account and changing settings it would have to be for a good reason else they would not have the need to do so.

By: conwayallday

conwayallday — Sun, 22 Jan 2012 17:53:38 +0000

Very nice article. I recently worked for a very small telecommunications company and one of the owners has his own company on the side creating websites. He uses WordPress and I know he does not have any real programming knowledge (neither do I outside of programming course requirements required in college).
He had a few customers call in around the same time about their sites being hacked. Basically someone took their site down and posted the typical “This site hacked by numknutz” banner up. If I had to guess I would think the main issue/exploit lies in wordpress somewhere and possibly Godaddy having less restrictive policies than some other hosts. I think much of the issue lies in people who are similar to this guy, selling services which they really don’t know what they are doing other than filling in templates, etc. A secretary can use MS Word all day but have no clue what a macro is. People like this get hacked and have no idea what is going on so they lean on someone else (Godaddy or other host) to fix it or be the scapegoat. Not that I am defending Godaddy b/c I am not, but in a world full of WYSIWYG apps that do it for you people don’t have the knowledge of what is going on therefore they blame can’t lie with themselves. I doubt many WordPress users even have any clue how to use SQL for database management. If you don’t know how to secure your work you really don’t have any business pretending to be a web developer. WordPress is pretty nice but it does enable many folks to be pretenders at web design/development. If you are serious about charging money for websites I think you should have put in the time/effort to actually learn the basics or the entire process. This way if it does happen to you and you can prove that your webhost is at fault, then more than likely you were smart enough to backup your work and database or at least the people you charged for doing so.

By: Loretta Bechert

Loretta Bechert — Thu, 12 Jan 2012 18:43:09 +0000

I was just about to sign up for hosting with GoDaddy to use with WordPress. But I came across your article when I Googled: WordPress with GoDaddy recommend. After reading your article I see GoDaddy is NOT recommended. I appreciate your excellent effort to explain and document what the problem is with GoDaddy + WordPress. I would’ve thought they cared more and had better customer service/IT. I already purchased my domain name through them today but will now get hosting elsewhere.

many thanks,
Loretta

By: Robert Mullin

Robert Mullin — Mon, 09 Jan 2012 22:10:51 +0000

My site was hacked 3 weeks ago and is written with wordpress and joomla.Hosted by Godaddy and they have not helped at all.My website developer left last year so I don’t know where to start.

Thanks

By: Goodbye Godaddy

Goodbye Godaddy — Sun, 08 Jan 2012 10:41:57 +0000

I have been hosting with Godaddy for about 4+ years.
Over the past 1 year there has been issues with CRON JOBS not running consistently. (I run 6 per hour)

They run fine for a few days then die for a few hours.. then fine again for a few hours and die again… totally random and across various websites/scripts (no change in script when it working to when its not)

Godaddy accused me of crap coding in the php script which I had double checked by a qualified php expert who said its perfect and its impossible for it to be the problem.

When the cron jobs stop working they don’t even fire off the email alert (optional) saying that they have failed.
I killed my php file and wrote a simple php script that just logged the time of cron tasks.. guess what same results.. missing events.

Anyway after many many many many phone calls – the Godaddy support team always did the same thing. Reset the hosting account cron manager and boom everything worked fine for about a day.. then it was faulty again. They would always say ‘see its working now’ and i would say ‘yes coz you just reset the server but it keeps happening’.
After months of repeating myself and them doing the same thing. They refused to look at the issue properly and check to see if it was a failure on their system. So now I have now GIVEN UP.

They have also become very very SLOW and I have tested both their US and EU servers.. and sometimes they just go non-responsive for 5 minutes but then bounce back as if nothing was wrong. Seems like its a routing issue.
Either way Godaddy has gone BAD.

Thinking of switching to Bluehost.. hope they are better.
Anyway GODADDY hope you are listing now because your tech support sure as heck does not – bye bye to 8 top websites.

By: Dear GoDaddy – Why I’m Moving Out

Dear GoDaddy – Why I’m Moving Out — Fri, 30 Dec 2011 15:56:34 +0000

[...] cheap, easily hacked WordPress hosting for people who aren’t knowledgeable enough to find [...]

By: Sandeep

Sandeep — Mon, 03 Oct 2011 13:25:50 +0000

GoDaddy Sucks!!! : Update on my earlier post above

28 hrs and a promise of “has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.” 17 hrs ago and the problem is where its was. Please help!!!!