Oct - 8th

Brandlink Communications, TheBloggess, PR Fails, and Fallout

Posted at 12:51 pm | Filed Under blogthropology, customer service, freedom-of-speech, Google, lackofmeds, marketing, SEO, Social Media

Before reading the rest of this post, if you are not already an avid fan of TheBloggess, and have not read about the PR company vice president who called her a “fucking bitch” due to him being clueless who it was his company was pitching, then you should start here first: Brandlink Communications. Go ahead [...]

Read More>

Nov - 10th

Hacked on GoDaddy? I’ll Migrate You To Hostgator For Free

Posted at 12:07 pm | Filed Under blogthropology, coding, customer service, Wordpress

Yet again, I am seeing a rising number of sites that are reporting getting hacked at GoDaddy. It is also no surprise to me that people are getting limited responses from them when they try and find out what is going on. The GoDaddy blog mentions nothing recently aside from when they were hacked 2 [...]

Read More>

May - 14th

GoDaddy’s Suggestion For The Cause Of Their Hacks And Their Community Blog – Can You Smell The Irony?

Posted at 3:52 pm | Filed Under blogthropology, coding, customer service, lackofmeds, nerdiness, Social Media, web design, Wordpress, WTF

Yesterday I blogged about the hacking situation with GoDaddy hosting and a customer service call I had with them concerning some evidence I had found. While it is true that as this has progressed GoDaddy has widened their scope in investigating what the underlying cause of these hacks are, initially they claimed that the issue [...]

Read More>

May - 13th

Hosting With GoDaddy? Might Want To Rethink That Decision.

Posted at 10:04 am | Filed Under blogthropology, coding, customer service, Wordpress, WTF

One of the services I offer people is cleaning their WordPress installations of hacks and infections, mostly for those who might not have the time or technical expertise to follow my hacked WordPress cleaning guide. Therefore when something happens that increases the number of people getting hacked, such as when a new exploit is discovered, [...]

Read More>

Jul - 17th

Amazon Confirms: Shortened URL’s *Are* Allowed On Facebook and Twitter

Posted at 4:10 pm | Filed Under customer service, how-to, Social Media

Last week there was some commotion over the fact that it was being reported that Amazon.com was refusing to pay affiliates if they used url shortening services to post affiliate links on social media sites such as Facebook or Twitter. This actually makes no sense from a business perspective, since it would discourage people from [...]

Read More>

Aug - 1st

Google Lowers The Bar On Customer Service Yet Again

Posted at 12:56 pm | Filed Under blogthropology, customer service, Google, lackofmeds, On The Ball-ness

For the second year running Fortune magazine has named Google (GOOG) as the #1 place to work for in America. Their article last year states that Google “sets the standard for Silicon Valley: free meals, swimming spa, and free doctors onsite. Engineers can spend 20% of time on independent projects. No wonder Google gets 1,300 [...]

Read More>