May - 14th
GoDaddy’s Suggestion For The Cause Of Their Hacks And Their Community Blog – Can You Smell The Irony?
Posted at 3:52 pm | Filed Under Social Media, WTF, Wordpress, blogthropology, coding, customer service, lackofmeds, nerdiness, web design
Yesterday I blogged about the hacking situation with GoDaddy hosting and a customer service call I had with them concerning some evidence I had found. While it is true that as this has progressed GoDaddy has widened their scope in investigating what the underlying cause of these hacks are, initially they claimed that the issue [...]
May - 13th
Hosting With GoDaddy? Might Want To Rethink That Decision.
Posted at 10:04 am | Filed Under WTF, Wordpress, blogthropology, coding, customer service
One of the services I offer people is cleaning their Wordpress installations of hacks and infections, mostly for those who might not have the time or technical expertise to follow my hacked Wordpress cleaning guide. Therefore when something happens that increases the number of people getting hacked, such as when a new exploit is discovered, [...]
Jul - 17th
Amazon Confirms: Shortened URL’s *Are* Allowed On Facebook and Twitter
Posted at 4:10 pm | Filed Under Social Media, customer service, how-to
Last week there was some commotion over the fact that it was being reported that Amazon.com was refusing to pay affiliates if they used url shortening services to post affiliate links on social media sites such as Facebook or Twitter. This actually makes no sense from a business perspective, since it would discourage people from [...]
Aug - 1st
Google Lowers The Bar On Customer Service Yet Again
Posted at 12:56 pm | Filed Under Google, On The Ball-ness, blogthropology, customer service, lackofmeds
For the second year running Fortune magazine has named Google (GOOG) as the #1 place to work for in America. Their article last year states that Google “sets the standard for Silicon Valley: free meals, swimming spa, and free doctors onsite. Engineers can spend 20% of time on independent projects. No wonder Google gets [...]
