Dear Google,
I ran a search today. It was a real search. In other words, this search wasn’t something I was researching as a search professional. This wasn’t a search for one of the high keyword value phrases. This was just me … being an ordinary user … wanting to find some information. And what I discovered was that Google failed me, big time, with absolutely nothing in the first ten results that was of any relevance to my query.
Now at first, I assumed *I* was the problem. After all, we’ve been conditioned to believe that if you don’t give us the answers we are looking for, then we must have asked the wrong question. And just as I was about to figure out how to rephrase my query, I decided to do something else first.